Return & Refund Policy

At miracle-motion (“we”, “our”, “us”), we want you to be fully satisfied with your purchase. If you are not completely happy with your order, please read our return and refund policy below.

1. Returns

  • You may request a return within  of receiving your order.

  • To be eligible for a return, the item must be unused, in the original packaging, and in the same condition that you received it.

  • Certain items may not be eligible for returns, such as [customized products, perishable goods, digital downloads, etc.].

How to Initiate a Return

  • Contact us at info@miracle-motion.co.uk  with your order number and reason for the return.

  • We will provide instructions for returning the item.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5 business days to your original method of payment.

  • Shipping costs are non-refundable unless the return is due to our error.

Exchanges

  • We only replace items if they are defective or damaged.

  • If you need to exchange an item for the same product, contact us at info@miracle-motion.co.uk 

 Shipping Returns

  • You will be responsible for paying your own shipping costs for returning your item unless the return is due to our mistake.

  • Shipping times for returns may vary depending on your location.

Contact Us

If you have any questions regarding returns or refunds, please contact us:
Email: info@miracle-motion.co.uk
Phone: 0800 3579880
Address: England, UK